Glenn Matthiesen
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The term complacency has several definitions; perhaps the one most suitable (in the context of safety) is as follows, "a feeling of quiet pleasure or security, often while unaware of some potential danger, defect, or the like". Ironically, this feeling can develop from a perception that you live and work in a safe environment. An environment of few, if any, workplace incidents and when an incident does occur, it is often of a minor nature.

The message here is, never let your guard down. We maintain our safety by doing just that, maintaining it.

The ways we maintain our safety:

A level of safety in the workplace where incidents are indeed a rare occurrence, does not guarantee future success, however it is an indication of a strong safety culture. It's up to all of us to never let our guard down. Continuous safety maintenance is the backbone of a strong safety culture and a truly safe workplace.

This toolbox topic was reviewed by ______________________________________ on ___________________________ with the following employees: